At Sussex Beds, our purpose is to provide all customers with ‘great products, great service for a great night’s sleep’. We are a family-run business that is 100% committed to going above and beyond for our customers whilst maintaining a high standard of service. Each of our products proudly displays the Sussex Beds™ Brand. This is your guarantee that the product has been carefully selected & tested. We do this to ensure it meets the Sussex Beds™ standards of quality & value.
Our 12th store will be opening in Canterbury this weekend (4th September), this is a really exciting time for us, especially with continued expansion being a large part of our current 10-year plan! The store, which is located in Wincheap Industrial Estate, used to be home to Canterbury Beds. When they closed in April we saw this as a great opportunity to keep the feel of a family-run bed business in the area.
We care what our customers and colleagues think about us as we strive for continuous improvement throughout our business. Just last week (23rd August) it was announced that we were a finalist for the ‘NBF Retailer Champion of the Year’ Award! This is incredibly exciting for us as a business as this award recognises ‘excellence in the bed retail industry, shining a spotlight on those that go the extra mile for their customers and business, demonstrate fantastic customer service and support NBF approved brands year-round’.