EXCELLENT  
  
 Based on 1646 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Toby C 
 
August 5, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Just wanted to share a top review for Gary and the team at Sussex Beds, Haywards Heath. We had a complicated situation in specifying and delivering a bed for our son in supported living near Chichester. Gary was super efficient, kind and helpful, and great on the comms. The delivery team of Alan and Rhys were excellent too. Great to be able to live track the delivery van on the app (although I had to reload it every time to get an updated location). Highly recommended!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Teena Nunn 
 
July 15, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Love my bed. Thanks Michelle!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michele Preston 
 
July 2, 2026
 
 
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From the help in store, to the warehouse staff to the final delivery a first rate service. It really could not have been any better. I would highly recommend this company
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carolyn S 
 
June 22, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service from Michelle at the Haywards Heath store in helping me choose a mattress. It was easy to decide as there’s so much choice. When I gave her what I was looking for she knew straight away an option to test out in the shop. Very friendly and helpful. I’m also delighted that my mattress arrived earlier than the lead time. Excellent service from the delivery team and kept me updated via email with a time slot, and a phone call once they were on their way with a lead time. One happy customer!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Christine Stone 
 
June 17, 2026
 
 
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Visited this store last week. Such a great experience. Amy was so helpful and professional. She made us feel like valued customers. Would highly recommend this Company.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Frederick Brooks 
 
June 9, 2026
 
 
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I’m very impressed with the service given. Chris couldn’t have been nicer or more patient. I’m very happy to have bought a bed from them
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 susan harris 
 
June 9, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very helpful
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Frances Townsend 
 
June 8, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We recently bought a mattress from the Maidstone branch. The sales lady Amanda was friendly & helpful without being pushy. Mattress was ordered on Wednesday & delivered on the Friday by Jack and Mark who were equally polite & efficient, clearing away all the packing and our old mattress. Would definitely recommend Sussex Beds.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Robert Roscoe 
 
May 16, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
A great experience from start to finish. We browsed the showroom at our own pace without sales people pestering us. Once we had made a decision Lynn listened to our requirements and helped us pick the perfect bed and mattress. She was friendly and knowledgeable giving sensible advice and talking us through the process. Delivery was quick and within the time frame advised. The team assembled the new bed quickly and efficiently, removing the old one for us as well. Would happily recommend Sussex Beds.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jonathan Isabeau-Doo 
 
April 21, 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
A truly relaxing and enjoyable experience of purchasing a new mattress from Sussex Beds, which wasn't a surprise, being a returning customer! A really calm atmosphere in the Newhaven showroom with quality products and lots of choice: I would definitely recommend visiting. Luke originally greeted us and made us welcome, answering all our questions clearly, so great first impression. I returned to check a few things a few days later and was greeted by Ronnie who is a lovely chap - really professional but personable too: he gave me plenty of his time to run through the options and to explain collection of an old mattress, delivery of the new one and payment options. Thank you guys and thank you Sussex Beds for how you allow your staff to be themselves - naturally friendly!