Purchasing a new bed or mattress can be tricky. Will it be too hard? Is it the right size? Am I getting the best possible deal? What do I do if I need help? As a family run business of over 40 years no question is too little, and unlike other industry giants we aim to answer all enqurires as soon as possible. Sussex Beds is open and welcome to all, we ensure all of our stores have easy, stress free disabled access and you can contact us via phone, email, live chat or your preffered social media. You can of course visit us at one of our 14 stores. For more advice, FAQ'S and even how to videos, feel free to click through to our buying guides and advice page.

Our online returns policy allows you to return your product within 14 days.
All you need to do is let our customer service team know. Please ensure the frame isn't damaged and is wrapped in appropriate packaging.
For more information please click below or call our sales team on 03300 583200.
Returns Terms and Conditions

At Sussex Beds we will always do our best to ensure you select the right mattress that suits your needs. But sometimes no matter how much you try a product in-store, or how perfect it looks online. Sometimes it just doesn't feel right. Which is why we offer a 30 Night Comfort Trial. Simply purchase one of our mattress protectors with any new mattress you can rest easy knowing that if it isnt right you can get in touch and our team can help you select an alternative. For more infomation about our 30 Night Comfort Trial click here.